Empathy is the ability to identify with or understand the perspective, experience or motivations of another individual.
- Gather resources
- Explain what empathy is
- Explain how empathy plays a role in inclusive design
In the world of design, empathy serves a distinctive purpose: to inform and inspire decisions in the early stages of the design process.
Notes from the Internet
Design empathy is the ability to be aware of, understanding of, and sensitive to another person’s feelings and thoughts without having had the same experience.
Source: IDEO, Empathy on the Edge: Scaling and Sustaining a Human-Centered Approach in the Evolving Practice of Design
Interaction Design Foundation (IxDF) / Design Thinking Course
- In the mid-2010s, the design industry shifted from the design of products to services to the design of experiences
For example, in the past, a digital nomad would have relied on paper maps and guide books. Next came websites that made it easier to find lodging and transportation. Now, the focus is on creating destination experiences.
Invision / Inside Design (Blog) / 4 essential steps to designing with empathy
IDEO – Empathy on the Edge: Scaling and Sustaining a Human-Centered Approach in the Evolving Practice of Design